One truly appealing characteristic of a printed text is that it never crashes. At OnLineTexts.com we strive to make our online texts just as reliable. Your students, like virtually all our customers, can expect to use our sites throughout a full semester without a single, even momentary, glitch.
Nevertheless, reality is such that problems can and do arise on occasion, the most common being lost passwords. It is on those rare occasions that our online customer service truly shines. Our subscribers are always amazed when we solve their problems by email quickly, usually within 15 to 45 minutes. At the beginning of each semester, during most midterms, and the period before final exams. We are available seven days a week from 8am until Midnight, Eastern.